As the largest healthcare benefits software provider, Benefitfocus knows healthcare. Our technology solutions reduce costs, provide market advantage, manage risk and improve consumer satisfaction. Our products and services give a competitive edge to carriers, employers and brokers as they help consumers manage complex decisions in an ever-changing healthcare benefits environment.

With innovative communication solutions and self-service convenience, all Benefitfocus products and services are delivered through a Software as a Service (SaaS) model via the Benefitfocus Communication Platform. Our fully integrated consumer-driven platform allows individuals to take control of their healthcare options through informative decision-making tools. Benefitfocus enterprise applications automate business processes, reduce operating costs and provide access to accurate health information. Benefitfocus is helping to reinvent the healthcare industry by building relationships with key audiences.

One of Benefitfocus' key differentiators is how we develop long-term partnerships with our clients to ensure successful integration, adoption and support. The Company is proud of its ability to operate efficiently while responding quickly to the needs of its growing base customers located in all 50 states and 26 countries. Headquartered in Charleston, SC, Benefitfocus is proud to be the fastest growing technology company in the state. Founded in 2000, Benefitfocus has rapidly become the SaaS leader in a two trillion dollar healthcare industry.
Benefitfocus Key Differentiators:
  • Comprehensive end-to-end healthcare benefit management solutions
  • Achieving 80 percent adoption in 12-18 months
  • Speed-to-market
  • Highly scalable
  • One-to-Many Model
  • Platform approach - as stand-alones or an overall product suite
  • eExchange Data Integration Technology
  • Transforming 48-days processes into 48-hours
  • Anticipatory customer service
  • Video as a Service
  • Multi-lingual capability
Mission
Our mission is to provide consumers with technology for healthcare benefits empowerment via carriers, brokers and employers. We work on behalf of clients while respecting the individual and providing anticipatory service.
Products and Services
Consumers
  • Health and wellness
  • Health planning
  • Benefits management
  • Financial management
  • Health information
Brokers
  • Quoting/Sales Automation
  • Benefit enrollment
  • Benefit billing
  • Account management
  • Data exchange
Employers
  • Enrollment and billing
  • Benefits and HR content management system
  • Data exchange
  • Video as a Service
  • HR outsourcing and services
Health Plans
  • Sales automation
  • Billing/claims
  • Consumer strategy
  • Data exchange
Clients
Some of our carrier clients include: Blue Cross and Blue Shield of Florida , Blue Cross and Blue Shield of Kansas City, Blue Cross and Blue Shield of Massachusetts, Blue Cross and Blue Shield of Michigan, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of Nebraska, BlueCross and BlueShield of South Carolina, Blue Cross Blue Shield of Delaware, Blue Shield of California, CareFirst BlueCross BlueShield, Independence Blue Cross, The Regence Group and La Cruz Azul de Puerto Rico, Wellmark Blue Cross and Blue Shield, Wellmark of South Dakota

Some of our employer clients include: Autumn Corporation, BB&T, Bon Secours, Budweiser, Dr. Pepper, Duke University, Electrolux, First Citizens Bank, General Parts, GMAC, Goodrich, Honda, ING, Kawasaki, Kimberly Horn, Michelin, Morganite Industries, Pepsi, Philip Morris, Piggly Wiggly, Publix, Volvo, Winn Dixie and US Airways
Senior Management Team
Shawn A. Jenkins President and CEO (Founder)
Mason R. Holland, Jr. Chairman of the Board (Founder)
Bert Young Chief Financial Officer
Don Taylor Chief Technology Officer
Andy Howell Senior Vice President and General Counsel
Annmarie Fini Senior Vice President of Client Services
Nancy Sansom Vice President of Product Management
Nina Sossamon-Pogue Vice President of Benefitfocus Media
Ken Poletti Vice President of Integration and Data Services
Randy Chitwood Vice President of Infrastructure Services & Business Continuity
Offices
Headquarters:
100 Benefitfocus Way
Charleston, SC 29492

Satellite Locations:
Atlanta, GA
Charlotte, NC
Columbia, SC
San Francisco, CA
Boston, MA
Fort Lauderdale, FL

 
Greenville, SC
Kansas City, MO
Little Rock, AR
Raleigh, NC
Detroit, MI
Denver, CO
Contacts
Sales
(843) 849-7476 |
sales@benefitfocus.com
Director, Corporate Communication
Joy Capps: (843) 849-7476 |
pr@benefitfocus.com
www.benefitfocus.com