Media FAQs
Unless otherwise specified, all media and analyst questions should be directed to Joy Capps, director of Corporate Communication, at 843-375-4950 or pr@benefitfocus.com.
Who is Benefitfocus?
Benefitfocus is the largest healthcare and voluntary benefits software provider in the U.S. Our technology solutions reduce costs, expand market share, ensure compliance and improve consumer satisfaction. Benefitfocus gives a competitive edge to carriers, employers and brokers as they help consumers manage complex decisions in an ever-changing healthcare environment.
What does Benefitfocus do?
Benefitfocus provides employers, health carriers and consumers a single Web-based platform for benefit shopping, enrollment, management and industry standard data exchange. Please refer to our “About” page of the website for more information about the Company, or the "Platform" and “Apps” pages for more information about our technology.
When was the Company founded?
Benefitfocus was founded on June 5, 2000, by Shawn Jenkins, the Company’s president and chief executive officer, and Mason Holland, chairman of the board.
Who “owns” Benefitfocus?
Benefitfocus is a privately-held company and is led by two primary stakeholders, Shawn Jenkins, president and chief executive officer, and Mason Holland, chairman of the board.
How many associates do you have?
Benefitfocus currently has more than 500 associates. Our associates work in a variety of areas including research and development, operations, sales and administration.
How many locations do you have?
The Benefitfocus corporate headquarters includes two buildings located in Charleston, S.C., on a new, state-of-the-art campus. The Company also has a secondary corporate office located in Greenville, S.C., with satellite locations across the country, including: San Francisco, Calif.; Denver, Col.; Washington, D.C.; Tampa, Fla.; Atlanta, Ga.; Chicago, Ill.; Boston, Mass.; Detroit, Mich.; Kansas City, Mo.; Charlotte, N.C.; New York, N.Y.; and Tulsa, Okla.
I’m working on a story and would like to arrange an interview with a Benefitfocus spokesperson. How do I go about that?
Please contact Joy Capps, director of Corporate Communication, at 843-375-4950 or pr@benefitfocus.com.
How can I reach Media Relations outside office hours?
Normal business hours for Benefitfocus Media Relations are 8:30 a.m. to 5:30 p.m. EST. After hours, Benefitfocus can be reached by e-mail at pr@benefitfocus.com or by cell at 843-991-9276.
Are logos and photos of Benefitfocus and Benefitfocus’ products available?
Benefitfocus maintains trademarks for all of its products. Logos, videos and/or photos of Benefitfocus and Benefitfocus products are available upon request, and after it is determined that the use of such media will not compromise the Company in any way.
I am a television producer and would like to obtain B-roll footage featuring your company. How do I do this?
Benefitfocus maintains B-roll footage, which can be made available upon request. Should you require footage the Company does not have readily available, a site visit can be arranged to shoot such media.
How can I get product samples or demos from Benefitfocus to review for editorial use?
Benefitfocus is glad to demonstrate how our solutions work. If you would like additional information, such as a sample or demo that you cannot find on www.benefitfocus.com, please contact Joy Capps, director of Corporate Communication, at 843-375-4950 or at pr@benefitfocus.com.