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| SIMPLIFY BENEFITS AND HR ADMINISTRATION
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Benefitfocus Support Center™ solutions help you grow and protect your most important asset – your employees.
Trust the Support Center to serve as an extension of your Human Resources department. Benefitfocus provides responsive, accurate information about benefits-related events, transactions and other HR issues over the phone. |
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Responsive Support
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Gain immediate access to additional Human Resource Specialists without having to hire additional staff. Benefitfocus understands the healthcare benefits industry and can put that knowledge to work for you.
Support solutions are designed to be in sync with your company by carefully auditing, consolidating and tracking all activity across multiple plan types and providers. Weekly reports and communication help build trust, establish professional rapport and reassure you of the integrity of your data.
Gain flexibility needed to help grow your business. Take advantage of the Support Center's ability to integrate seamlessly with your business while delivering consistent, transparent support. |
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Customizable Service
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Your tailored solution ensures that employees take complete advantage of available benefits programs and fully understand specific coverage rules for more informed decision making.
Give employees instant access to communicate directly with a live, dedicated benefits support administrator. Boost internal morale with a transparent, holistic approach to benefits. Employees find answers quickly, enabling them to make timely and accurate changes to their personnel information.
Employees are not the only ones that stand to benefit from the Benefitfocus Support Center. Reduce data entry errors by leaving eligibility verification and benefits inquiries to us. Eliminate inherent human resources risks associated with enhanced regulatory compliance.
Trust Benefitfocus to handle complete resolution of self-service application support, employee advocacy, case management and other administrative functions to support your Human Resources department. |
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Support Center Advantages
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- Provide cost-efficient, transparent support for administrative Human Resources and benefits administration processes
- Add value to your current benefits by incorporating company culture into support service
- Assist online user populations, including those with diverse language needs
- Deliver full-service support to offline employees and other benefits participants
- Receive a LIVE answer everytime
- Enhance employees' enrollment experience
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