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| Carrier Solutions |
Benefitfocus understands the health benefits community and knows that in this crowded, changing landscape, your consumer experience must stand out. That is why we make it our priority to serve the people most important to you – your customers. Our solutions help carriers realize greater value through:
- Customer acquisition and retention – the Benefitfocus user experience stands second to none in the healthcare benefits community. Attract customers with user-friendly state of the art technology and video offerings. Keep them by delivering the exceptional online experience that consumers demand and providing the best communications tools and service in the industry.
- Operational Efficiency – Our systems bring your company into a world of real-time transactions, cutting out inefficiencies while electronic maintenance of sensitive information virtually eliminates human error. Benefitfocus products ensure timely, accurate transactions and are innately user-friendly, saving your company time and money.
- Connected – When you partner with Benefitfocus, your company joins the largest network of connected providers. Your company realizes greater value as you become a part of the network that has proven successful for millions of consumers. Our product offerings provide the most secure and knowledge-rich platforms to empower you and your consumers.
- Peace of Mind – When your company partners with Benefitfocus, our people are your people and our first priority is to provide an outstanding experience for your customers. Know that the Benefitfocus team will handle the seamless integration of multiple systems while protecting the sensitive information of your consumers. A culture of anticipatory service guarantees that our team of experts is always looking for improvement opportunities.
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| Products & Services |
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Benefitfocus eDirect™ enables you to provide your customers with the high quality, online retail experience they are demanding. Not only does eDirect provide a consumer-facing Web solution, it helps automate and integrate direct marketing, sales, underwriting and enrollment. |
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Benefitfocus eSales™ enables brokers/agents and account executives to track leads, generate rates, and create quotes and proposals.
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Benefitfocus eEnrollment™ offers a complete benefit management and communication tool. Automate manual and paper-based HR processes and send and receive more accurate information.
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Benefitfocus eCDH™ provides decision support tools such as surveys, plan comparisons, and cost calculators so consumers can make more informed healthcare decisions.
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Benefitfocus eBilling™ helps remove the inefficiencies and high cost of paper-based billing while offering improved accuracy and better access to your billing information.
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Benefitfocus eExchange™ simplifies the transmission and transformation of employee benefit and eligibility data from employer to insurance carrier.
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