Health Advocacy
Health Advocate is an employer-provided benefit that helps people navigate the complicated healthcare system and take charge of their health and well-being.
Health advocate has a staff of highly trained clinical, benefits and other healthcare experts available 24/7, in 250+ languages, that work one-on-one with members to coordinate with health plans and providers, explain coverage, help with wellness and emotional issues, guide them to the right resources, and answer questions.
Health Advocate further personalizes the experience with cutting-edge, AI-driven data analytics and digital technology to tailor each experience to the member’s needs.
The health care system is challenging to navigate, and getting healthy isn’t easy. 60% of Americans experienced a problem using their health insurance in the past year and on average each American interacts with over seven health benefit-related vendors on a yearly basis1.
Health Advocate provides the personalized, expert support people need to take control of their health and well-being. Working one-on-one with our members, we guide them to the right resources, answer questions, and coach with trusted, caring support that’s just a click or call away. By advocating on their members’ behalf, Health Advocate clients and their people:
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Know they’re getting help from people they can trust.
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Get more time back in their day – health Advocate do the work for them.
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Get peace of mind knowing that sensitive issues are being handled confidentially by seasoned experts who truly care.
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Get healthy and stay healthy.
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Can take control of their health. Health Advocate can identify people at risk for illness, allowing us to intervene, improving health outcomes and lowering medical costs.
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Locate in-network doctors and other providers and make appointments.
Take a test drive
Schedule a consultation with a member of our team and learn more about how our Care Partner Panel can help.
Levitt, L and Altman D., Complexity in the US Health Care System Is the Enemy of Access and Affordability. October 26, 2023.
The information provided does not, and is not intended to, constitute legal or medical advice; instead, all information and content herein is provided for general informational purposes only. The decision to select a digital health solution provider is complex and the integrated Care Partner Panel digital health solution offerings are not a substitute for the advice of an attorney or other professional medical or health advisors. Nothing within the Care Partner Panel program is intended to constitute or replace medical advice from a properly licensed healthcare provider. The decision to participate in the Care Partner Panel program is not intended to create a fiduciary relationship between a Benefitfocus client and Benefitfocus, or its subcontractors, or its digital health solution partners. The services provided by a digital health solution provider may require plan participants to interact with Artificial Intelligence (“AI”) generated content. AI generated content may contain errors or inaccuracies and should not be relied upon as a substitute for professional advice. As a requirement in making such services available to its employees, Benefitfocus clients shall not mandate that their employees use the services of any particular digital health solution provider.