Home Resources Case Study Benefitplace: "The Missing Piece" in Benefits Administration Benefitplace: "The Missing Piece" in Benefits Administration Customer Success Brad Johnson, Senior Director of Benefits and Retirement at Milliken & Company, shares how Benefitfocus has helped him and his team tackle the challenges of managing benefits administration for a diverse and widespread workforce. Related Items Blog Creating a Benefits Communication Calendar for Year-Round Engagement Case Study Boosting Health Care Cost Transparency and Employee Engagement Blog Open Enrollment: How to Choose the Right Communication Channels